24HR Deodorants | Lip Cocktail Balms | Hard Lotion Bar | Face Serums | Gentle Oil Cleanse


Shipping Policies

We aim to process every order within a day of receiving (excluding weekends). Generally, you should expect your order to ship within 3-5 business days of placing your order. This applies to product that is "in stock." Orders are processed during the work week and packages are typically shipped Mondays, Wednesdays and Fridays.


Please allow between 5-10 days to formulate, package and then ship product that is "out of stock," or very low.

All order are automatically calculated, based on weight, by USPS. We offer First Class for packages weighing under 15.99oz and Priority Mail for shipments weighing more than 15.99oz. Priority shipments are insured through USPS. Special order shipping will be insured through a third-party insurance company.

Currently, we process and ship all orders from Northern California. 

PLEASE NOTE: DURING HOT MONTHS, SHIPPING OPTIONS WILL VARY! We will be wrapping product in a metalized (silver) mailer and will cool products prior to shipping. BEFORE opening any products, please pop them upright in the fridge for an hour or two BEFORE you open the container(s). 

We do our best to limit the melting/softening of our products prior to shipping. Ultimately, WE ARE NOT RESPONSIBLE FOR PRODUCT SOFTENING DURING SHIPPING because we cannot control the temperature of warehouses and delivery trucks. Please be assured that even if product comes softened, product integrity will remain the same after product is brought back to room temperature.


Our goal is to produce and keep enough inventory to fulfill all orders without delay. Since all of our products are handcrafted in small batches, your order may take a bit more time to formulate, package and ship. IF OUR INVENTORY IS SHORT, PLEASE ALLOW 5-10 DAYS TO MANUFACTURE, PACKAGE AND SHIP* PRODUCTS.

* PLEASE NOTE: this does not include shipping time!

* Family vacations/holidays: We will accept orders, but will not be shipping.

Hot Weather

As stated above: We will be wrapping product in a metalized (silver) mailer prior to shipping. BEFORE opening any products, please place then upright in the fridge for an hour or two BEFORE you open mailer.  

 

We ship orders during the work week. We do not ship on national holidays.

 

Each order ships to only (1) address. If you are purchasing for multiple locations, please create individual orders for each address.

 

We currently do not ship products outside the United States.


Cancellation & Return Policy

Please be aware that we cannot accept any order cancellations or changes after an order has been placed. Please contact us via e-mail with any questions you may have about our products prior to placing an order. 

 

Because we manufacture and sell personal care products, we cannot offer refunds or exchanges, no exceptions. If you have an issue with any of our products, we will work with you to try to find a resolution that is acceptable to both parties. If you need product recommendations, please contact us prior to placing your order. 



Temperature Control

Some of our products are temperature-sensitive (like our Pit Perfection Deodorant and our Head to Toe Skin Balm), and have a tendency to melt in hot weather. During cooler seasons, this is not usually an issue. Please see above for information related to shipping in hot weather.

IF IT IS HOT OUTSIDE, HAS BEEN HOT during your product shipment, please place product UPRIGHT in the fridge for an hour or two BEFORE opening product (you don't want a big mess!)

 

Other Terms & Conditions

  • Please follow usage directions for each product.

  • Skin Ritual does its best to prevent the softening and/or melting of its natural products   during hot weather. Please be advised that SKIN RITUAL, LLC will NOT be held responsible for product softening and/or melting after shipments leave our property. 

  • If any irritation or reaction should occur with ANY of our Skin Ritual products, discontinue use. SKIN RITUAL, LLC will NOT be held responsible for any skin reactions that may be experienced by our customers.

  • We will never sell any of your personal information.

 

PRIVACY POLICY: SKIN RITUAL, LLC use of personal information that you may submit to SKIN RITUAL, LLC through this web site is governed by the SKIN RITUAL, LLC Privacy Policy. Information is collected from you when you place an order or sign up for email notification. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You do not have to register to visit and search our site. 

 

Any information collected may be used in one of the following ways - to process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To send periodic email updates, the email address you provide for order processing and/or email signups may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information. Please inform us if you do not want to receive these emails @ sales@skin-ritual.com or via the “unsubscribe” function, as applicable.

 

We strive to ensure that your information is safe. We implement a variety of security measures to maintain the safety of your personal information when you place an order. SKIN RITUAL, LLC makes use of a secure server. All supplied sensitive and/or credit information is transmitted via Secure Socket Layer (SSL) technology and is then encrypted into our Payment gateway providers (Stripe & PayPal) database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers. 

 

SKIN RITUAL, LLC will not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating the website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. This online privacy policy applies only to information collected through our website and does not apply to information collected offline.

 

By using our site, you consent to our privacy policy. Changes to our Privacy Policy, If we decide to change our privacy policy, we will post changes to this page. If you have any questions regarding this privacy policy you may contact us via email.

 

TERMS OF SERVICE: The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

 

LEGAL NOTICE: All notices from SKIN RITUAL, LLC to you may be posted on our web site and will be deemed delivered within thirty (30) days after posting. Notices from you to SKIN RITUAL, LLC shall be made by e-mail.

 

All content appearing on this web site is the property of: 

 

SKIN RITUAL, LLC

Avon, CT, USA

 

Copyright © 2016 SKIN RITUAL, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 SKIN RITUAL, LLC. All rights reserved.

 

TRADEMARKS: All brand, product, service, and process names appearing on this web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by SKIN RITUAL, LLC. Nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of SKIN RITUAL, LLC or any third party, except as expressly granted herein.

 

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Any information, including product pricing and availability, may be changed or updated without notice. SKIN RITUAL, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if SKIN RITUAL, LLC believes that customer conduct violates applicable law or is harmful to the interests of SKIN RITUAL, LLC and its subsidiaries.

 

ALL PRODUCT STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. NONE OF OUR PRODUCTS ARE INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. The statements on the SKIN RITUAL, LLC website and any statements, articles, emails, correspondence between customers or potential customers and any agent, employee or representative of SKIN RITUAL, are not meant to take the place of medical advice for any type of symptom(s). ALTHOUGH NATURAL OILS, CLAYS, BUTTERS AND ESSENTIAL OILS HAVE BEEN USED EFFECTIVELY FOR CENTURIES, SKIN RITUAL, LLC , ITS OWNERS, DIRECTORS, PARTNERS OR AFFILIATES ACCEPT NO LIABILITY FOR ANY ADVERSE REACTIONS YOU MAY EXPERIENCE. IF YOU ARE PREGNANT, SUFFERING FROM A MEDICAL CONDITION, OR TAKING MEDICATION, PLEASE CONSULT A HEALTH CARE PRACTITIONER BEFORE USING ANY PRODUCT CONTAINING ESSENTIAL OILS AND/OR OTHER NATURAL INGREDIENTS. PLEASE DISCONTINUE USE IF SENSITIVITY OCCURS.

 

You may purchase merchandise from this web site by using any one of the payment options listed available (Stripe or PayPal). SKIN RITUAL, LLC reserves the right to change its payment procedures at any time without prior notice to you.

 

SHIPPING & DELIVERY: SKIN RITUAL, LLC only ships merchandise to locations within the continental United States.  The risk of loss and title for all merchandise ordered on this web site shall pass to you when the merchandise is delivered to the shipping carrier. 

 

SALES TAX: SKIN RITUAL, LLC charges sales tax for merchandise ordered on this web site based on the applicable state sales tax rate and the location to which the order is being shipped. AT THIS TIME, TAXES ARE COLLECTED FOR BOTH CALIFORNIA AND CONNECTICUT.

 

WARRANTIES: The content included within this web site, statements, articles, emails and correspondence has been compiled from a variety of sources and is subject to change without notice as are any products, programs, product offerings, or technical information described in this web site. SKIN RITUAL, LLC makes no representation or warranty whatsoever regarding the completeness, quality, or the adequacy of the web site, content or SKIN RITUAL products, or the suitability, functionality, or operation of this web site or its content. By using this web site, you assume the risk that the content on this web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. SKIN RITUAL, LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THESE WEB PAGES, CONTENT AND SKIN RITUAL PRODUCTS. IN NO EVENT WILL SKIN RITUAL, LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

 

The information, content and SKIN RITUAL products on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The references and descriptions of products or services within the web site materials are provided "as is" without any warranty of any kind, either express or implied. SKIN RITUAL, LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials and products on this web site or of any of the products or services described herein. 

 

The inclusion of materials on this server does not imply any endorsement by SKIN RITUAL, LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions and alterations could be made by third parties to the server materials. Although SKIN RITUAL, LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness and/or accuracy. Before relying on any representation made in any of the server materials, check with the original source of the material, product or service to ensure that the information you are relying upon is correct.

 

VOID WHERE PROHIBITED: Although the information on this web site is accessible worldwide, not all products or services discussed in this web site are available to all persons or in all geographic locations or jurisdictions. Please note that we currently ONLY SHIPPING WITHIN THE CONTINENTAL USA.  SKIN RITUAL, LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this web site is void where prohibited. 

 

GOVERNING LAW: In the event of any litigation, both parties agree that the Law of the State of business registration of SKIN RITUAL, LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court in Connecticut. Both parties expressly waive a trial by jury. 

 

The Terms and Conditions constitute the entire agreement between you (the user) and SKIN RITUAL, LLC with respect to this web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and SKIN RITUAL, LLC with respect to this web site. No modification of the Terms and Conditions shall be effective unless it is authorized by SKIN RITUAL, LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

 

DISCLAIMER: We, the owners of SKIN RITUAL are not acting as licensed or certified doctor or medical professionals. We do not diagnose, prescribe, treat or cure any disease, physical or mental. Our services, advise and products are not intended as a substitute for regular medical care performed by a licensed or certified doctor.  The information or advice provided here is only for your own educational purposes.  We educate and inform our customers about the use of natural alternatives for skincare.  SKIN RITUAL specifically disclaims any liability for any adverse reactions in any way associated with the use of its products.  Any reliance on any information or materials provided herein is done so recognizing no warranties exists on any SKIN RITUAL products.